About us
Frequently Asked Questions

Frequently Asked Questions

Read our frequently asked questions and answers. Please don't hesitate to contact us if you can't find the answer you are looking for.

Questions

How do I apply?

Go to the education you want to apply for. Here you’ll find a blue button where you can apply. Please read our guide for application here Incoming Full Degree Students if you don’t have a Danish exam or Danish CPR-number.

How do I learn Danish?

Maximize your time in Denmark – learn Danish

You can have free Danish lessons directly at campus. UCplus offers free Danish lessons to all international students in Esbjerg and Sønderborg starting from medio September.

You will be a part of a community with the other students taking Danish lessons and it will help you in your everyday life in Denmark. Learning the Danish language will also help you make friends and possibly make it easier getting a job.

As a student at UCplus we offer you a free tablet when you have completed the first few months of the course. You always have access to our online portal www.flexidansk.dk. With a tablet you have the opportunity to practice anywhere and anytime.

Where? The lessons take place directly at the campus. We offer lessons twice a week.

When? Lessons with UCplus start in medio September. The faster you start the more you benefit.

How? It is easy. Fill out the form here to sign up for your first free lesson.

UCplus always makes the lessons fun and relevant to make sure that you are learning what you need in your day-to-day life in Denmark.

If you have any questions, please contact our head of department Isabella Farnleitner at +45 5363 2176 or write her if@ucplus.dk. She can communicate in both English and German.

Questions

Opening hours for SU-guidance

Mondays 09:46-11:00, tuesdays 12.00-14.00 and wednesdays 12:00-14:00 – personal contact takes place via the Student Services Office in the basement, contact by phone takes place via +45 4177 5790, contact by mail takes place via su@easv.dk

How do I communicate with the SU-Agency?

The easiest way for you to communicate with the SU-agency is via borger.dk/NemID, however you will always be referenced to your place of education, in case of questions with regards to SU.

The SU-Agency has a guidance office, which can be reached via phone nr. +45 7231 7900 – monday-thursday 09:00-15:00 and friday 10:00-15:30.

Can I get SU during the summer vacation?

Yes, if you attend an SU-approved education and have applied for SU, you can recieve SU during the summer vacation, until you have completet your education.

After the education ends, which is typically in june, there is no option to recieve SU. If you are attending and academy education and continue directly to a relevant top-up PBA, you have the opportunity to recieve SU in the intermittent summer vacation.

However, it is required that you are accepted for the PBA, you have recieved your letter of acceptance and you must have finished you academy programme, before you can apply.

Do I have to pay tax from my SU?

Your SU is a mandatory tax income, and the agency deducts taxes from it, before it is paid. However you are not required to pay the labour market contribution of your SU.

The SU-agency gets information about your taxes directly from SKAT. Therefore you are not required to send your taxcard to the agency. If you have questions with regards to you taxes, you have to contact SKAT on phone nr 72 22 18 18 or the communal citizens service.

You have to be aware of not paying enough taxes. This happens if your monthly deductible from your main tax card is used in multiple places (for instance if Styrelsen for Videregående Uddannelser and another workplace uses the main tax card simultaenously).

It is solely your responsibility to get either your place of work or the SU-agency to deduct taxes on one of your other tax cards. If you wish that the SU-agency deducts your taxes on another tax card, you have to notify them in minSU, be aware that they cannot make these changes retrospectively.

How much may I earn whilst recieving SU?

There is a limit to how much you may earn whilst recieving SU(your tax-free amount). If you earn more than your tax-free amount, you are required to pay back som of your SU and possibly some of your SU-loan.

The size of your tax-free amount depends on how many months worth of SU you have recieved throughout a year. Other factors that also come into play are if you’ve had leave during the year, if you’ve recieved other public support than SU or if you have decided to omit some months of SU.

Tax-Free Amount

You should be aware that, your tax-free amount is calculated for the period January 01 – December 31 for all years in which you have recieved SU (this also applies if you have just recieved SU for one month). If this has caused you to earn too much during a part of the year, this can mean that you can’t recieve SU for the rest of the year.

The SU-guidance office are not allowed to help you calculate your tax-free amount.

Which incomes count on my tax-free amount?

In you yearly overview from SKAT you can see, which of your incomes they have registered. This number is the base of the calculations made by the SU-agency, to determine if you have earned to much subsequently with recieving SU.

Read about tax-free amount og incomes, that count as a part of your tax-free amount.

If you have any questions regarding your yearly tax overview, contact SKAT on phone number 72 22 18 18.

Your holiday pay counts towards your tax-free amount, for the year in which you are taxed from them (the taxation year).

The taxation year is the year, in whhich your employer reports your holiday pay to SKAT.

It can be the year in which you earn them, but it can also be the year in which you recieve them. Contact your employer to find out when your holiday pay has been reported to SKAT.

You regret your choice to not recieve SU in a period?

If you regret, that you have chosen to not recieve SU in a month, you have to fill out a new SU-application for that month. You have to apply before the end of the month, in which you have decided to recieve SU anyways.

If I have to go on maternity leave, then what do I do?

First things first, you have to communicate with your guidance councilor on your education, to agree, how your absence from the education must be planned.

Ones this is orchestrated, you can approach a SU-councilor, who can help you to figure out, how to apply for SU in the best possible way in accordance to your leave.

What do I do with study debt?

If you have a study debt, you can read more about it and coordinate your potential repayment of said debt via www.borger.dk/NemID.

I am doing my internship abroad, should I do anything?

If you are doing your internship abroad, your SU automatically comes with you. However you have the opportunity, if you still live at home, to apply for the SU for people living on their own. This is done via www.su.dk.

How do I find a place to live?

Business Academy SouthWest cannot help you with housing unless you’re an Erasmus+ student/exchange student. Therefore we have made a list of links to help you. Business Academy SouthWest cannot be held responsible for the content of these sites. Contracts are between you and the landlord.

Esbjerg

Studiebolig Esbjerg

Esbjergbolig

Aunboel

Boligportal.dk

Ungdomsboliger.dk

boligdeal.dk

lejebolig.dk

Akutbolig.dk

Findbolig.nu

Sønderborg

Kollegiernes Kontor

Salus

Boligportal.dk

Ungdomsboliger.dk

boligdeal.dk

lejebolig.dk

Akutbolig.dk

Findbolig.nu

 

Spørgsmål

How do I learn Danish?

Maximize your time in Denmark – learn Danish

You can have free Danish lessons directly at campus. UCplus offers free Danish lessons to all international students in Esbjerg and Sønderborg starting from medio September.

You will be a part of a community with the other students taking Danish lessons and it will help you in your everyday life in Denmark. Learning the Danish language will also help you make friends and possibly make it easier getting a job.

As a student at UCplus we offer you a free tablet when you have completed the first few months of the course. You always have access to our online portal www.flexidansk.dk. With a tablet you have the opportunity to practice anywhere and anytime.

Where? The lessons take place directly at the campus. We offer lessons twice a week.

When? Lessons with UCplus start in medio September. The faster you start the more you benefit.

How? It is easy. Fill out the form here to sign up for your first free lesson.

UCplus always makes the lessons fun and relevant to make sure that you are learning what you need in your day-to-day life in Denmark.

If you have any questions, please contact our head of department Isabella Farnleitner at +45 5363 2176 or write her if@ucplus.dk. She can communicate in both English and German.

How do I reset my password?

If you’ve forgot your password please send a text to +45 3044 5624, writing “password” or “kodeord” (without “”). If you have not registrered your phone number with us please contact the reception or it-support.

How do I get access to moodle

Moodle is an online portal, where the lecturers upload teaching materials, assignments, relevant dates and so on to you as a student.

Get access to the moodle here.

Contact the student counseling in Esbjerg

You can contact the student counseling in Esbjerg via the following:
E-mail: studievejledning-vest@easv.dk
Phone: +45 4199 1299
Opening hours in Esbjerg
Monday:
12.00 - 14.00
Tuesday:
09.30 - 11.30 (only by telephone)
Wednesday:
09.30 - 11.30
Thursday:
09.30 - 11.30 (only by telephone)
Friday:
12.00 - 14.00
Special opening hours
24. Dec:
Closed
30. May:
Closed
31. May:
Closed
05. Jun:
Closed
10. Jun:
Closed

Contact the student counseling in Sønderborg

You can contact the student counseling in Sønderborg via the following:
E-mail: studievejledning-syd@easv.dk
Phone: +45 4199 1200
Opening hours in Sønderborg
Monday:
09.00 - 11.00
Monday:
12.00 - 14.00
Tuesday:
Closed
Wednesday:
09.30 - 11.30 (only by telephone)
Thursday:
Closed
Friday:
10.00 - 14.00 (only by telephone)
Special opening hours
24. Dec:
Closed
30. May:
Closed
31. May:
Closed
05. Jun:
Closed
10. Jun:
Closed